Shipping policy
Order Processing Time
After your payment is verified, we pack and ship your goodies within 1–3 business days, straight from our Sydney HQ. During holiday periods, sales, or new release launches, dispatch may take up to 5 business days.
Domestic Shipping (AU)
Australia Post states standard shipping usually takes 2–8 business days after receipt.
- $10 AUD flat rate shipping for orders under $89 AUD
- Free shipping for orders over $89 AUD
International Shipping
FedEx states international shipping usually takes 2–5 business days after receipt, although delivery times may vary depending on your location, customs processing, carrier delays, and the items ordered.
New Zealand
Metro Auckland and metro Christchurch only.
- $39 NZD flat rate shipping for orders under $189 NZD
- Free shipping for orders over $189 NZD
Canada
Some rural areas are excluded. Type your address at checkout to see if we can ship to you.
- $45 CAD flat rate shipping for orders under $219 CAD
- Free shipping for orders over $219 CAD
United States
- $35 USD flat rate shipping for orders under $159 USD
- Free shipping for orders over $159 USD
Duties, Taxes & Customs
For United States orders, tariffs are added as a line item at checkout. So there will be no surprise duties on arrival for you as the customer.